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Job Posting: Intake and Mental Health Coordinator
Sep 21, 2022

Intake and Mental Health Coordinator


Position Type: Outreach

Supervised by: Mental Health and Direct Services Manager

Salary Range: $49,000 -$52,000

Days per week: 5 (37.5 hours per week)

Department: Outreach/Prevention

Years of Experience: 1 year


The Black Coalition for AIDS Prevention (Black CAP) is a non-profit, community-based organization that serves Toronto’s diverse African, Caribbean and Black (ACB) communities. The mission of the agency is to reduce the transmission of HIV within Toronto’s Black communities while enhancing the quality of life of those living with or affected by HIV/AIDS. Our approach to services recognizes that holistic approaches are required as we work with people who are living with, or at risk for, HIV. Black CAP is an inclusive space that provides services to a diverse ACB population that includes newcomers, LGBTQ communities, youth, and other at-risk populations. Operating in downtown Toronto, we are supported by a broad range of government and foundation funders. As an employer we also offer competitive compensation, a comprehensive health benefits plan, an Employee Assistance Program, annual RRSP contributions and access to a wellness program. To learn more visit us at www.blackcap.ca or on social media (Facebook and Twitter) at @BlackCAPTO.


Position Summary:

We are seeking an intake and mental health coordinator responsible for managing our intake processes at Black CAP and supporting our mental health services and referral process es. This individual has a background and/ or education in mental health and support services along with experience operating from a trauma informed lens and harm reduction ap They are comfortable working with folks from varying backgrounds and experiences and are passionate about supporting the ACB community.

The Coordinator will be responsible for client intakes and assessments, coordinating workshops and groups, and providing system navigation support. They will work collaborating with other members of Black CAP’s support team and other Black CAP staff and volunteers to achieve the objectives of the program/ mission of Black CAP.

 * Please note that we strongly encourage candidates from Toronto’s African, Caribbean or Black communities who bring lived and/or employment experience in relation to mental health and harm reduction. We also strongly encourage applicants who are living with HIV to consider this role.


Key responsibilities of this position include:

  • Assessing the needs of clients received from the community, counselling, advising and/ or referring to other services, agencies or programs and developing strategies for
  • Providing system    navigation   supports    and   identifying   appropriate    referrals   to complementary programming based on a determinants of health framework.
  • Maintain knowledge of existing and emerging services for ACB PHAs and develops service relationships with relevant organizations.
  • Providing mental health supportive counselling for clients where
  • Referring clients to Black CAP’s registered
  • Entering data into Black CAP’s data collection
  • Conducting appropriate follow-up and complete monthly/ annual reports
  • Representing the agency on appropriate community networks and working in conjunction with other agencies and community groups to coordinate/facilitate the delivery of services.
  • Participating as a team member on the delivery of other activities in the Support
  • Attend and participate in bi-weekly staff meetings and team
  • Other duties as


We are seeking an individual with the following qualifications:

  • Firm understanding of mental health and harm reduction practices within ACB
  • Knowledge of HIV/AIDS, STIs and sexual health issues and the impact of HIV/AIDS in Toronto’s ACB communities with excellent skills and knowledge of community resources and supports.
  • Comfort facilitating groups and presenting to
  • Ability to enter accurate information into data collection websites in a timely
  • Demonstrated ability delivering intensive, short-term counselling and support services to Black HIV positive and/or LGBTQ folks in crisis, helping them to address their specific challenges, and referring and supporting them to access required services.
  • Experience researching effective strategies and models for peer-based programming for individuals and groups to inform program delivery.
  • Experience providing system navigation supports and identifying appropriate referrals to complimentary programming based on a determinants of health framework
  • Ability to work and operate in an environment using anti-racism and anti-oppression
  • Ability to accept feedback and take initiative as well as work independently and cooperatively with staff and volunteers in a culturally diverse environment.
    • Strong written and oral communication
    • Self-motivated and able to work effectively under pressure while maintaining a positive and friendly attitude as you deal with multiple personalities, projects and
    • Knowledge of MS Office (Microsoft Word, Excel and Power Point), internet and email are
    • Willingness to work flexible hours including weekdays, evenings and
    • The ability to speak a language other than English is an asset
    • This is a bargaining unit position reporting to the Mental Health and Direct Services

The position is subject to a 3-month probationary period. We thank all applicants; however only those selected for interviews will be contacted.  

Deadline for applications: September 30th 2022

Please forward resume and cover letter to:

Daniella Leacock

20 Victoria St., 4th Floor

email: hireing@black-cap.com